Terms of Use

Terms of Use

The terms and conditions governing your use of the Zantraka platform

Effective Date: June 1, 2025 | Last Updated: June 1, 2025

1. Acceptance of Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Zantraka, a subsidiary of Kotwaster LLC ("Zantraka," "we," "us," or "our"), governing your access to and use of the Zantraka website at https://zantraka.com and the Zantraka AI marketing platform (collectively, the "Service").

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

3. Account Registration & Security

  • You must provide accurate and complete information during registration.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You must notify us immediately of any unauthorized use of your account.
  • We recommend enabling Two-Factor Authentication (2FA) for enhanced security.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. Service Description

Zantraka provides an AI-powered marketing and advertising platform that includes:

  • Brand Intelligence: AI analysis of your business, market position, and competitive landscape.
  • Strategy Generation: AI-generated marketing strategies tailored to your industry and business goals.
  • Creative Production: AI-assisted generation of ad copy, audience personas, and marketing creatives.
  • Campaign Management: Integration with advertising platforms (Google Ads, Meta, TikTok, LinkedIn) for campaign creation, management, and optimization.
  • Analytics & Reporting: Performance tracking and optimization recommendations.

5. Subscription & Payments

5.1 Plans & Pricing

Zantraka offers tiered subscription plans. Current pricing is available at https://zantraka.com/pricing. Prices are subject to change with 30 days' notice.

5.2 Billing

  • Subscriptions are billed in advance on a monthly or annual basis through Stripe.
  • All fees are quoted in US Dollars and are non-refundable except as required by law or as specified in our refund policy.
  • You authorize us to charge your payment method for recurring subscription fees.

5.3 Ad Management Fees

A platform management fee of 10% of monthly ad spend applies to campaigns managed through Zantraka. This fee is in addition to your subscription plan.

5.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused portions of a billing period.

6. User Content & Intellectual Property

6.1 Your Content

You retain ownership of all content you submit to the Service ("User Content"), including business information, brand assets, and marketing materials. By submitting User Content, you grant Zantraka a limited, non-exclusive license to process, analyze, and display your content solely for the purpose of providing the Service.

6.2 AI-Generated Content

Marketing strategies, ad copy, and other content generated by Zantraka's AI ("Generated Content") is provided for your use in connection with the Service. You may use Generated Content for your business marketing purposes. Zantraka does not claim ownership of Generated Content created for you.

6.3 Our Intellectual Property

The Service, including its design, algorithms, AI models, branding, documentation, and underlying technology, is the intellectual property of Zantraka and Kotwaster LLC. You may not copy, modify, distribute, sell, or create derivative works based on the Service.

7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
  • Submit false, misleading, or deceptive content or advertising materials.
  • Attempt to gain unauthorized access to other users' accounts or our systems.
  • Interfere with or disrupt the Service or its infrastructure.
  • Use the Service to generate content that is defamatory, obscene, or infringes on third-party rights.
  • Reverse engineer, decompile, or disassemble the Service.
  • Use automated tools (bots, scrapers) to access the Service without authorization.
  • Resell, sublicense, or redistribute the Service without written consent.
  • Violate the terms of any connected advertising platform (Google, Meta, TikTok, LinkedIn).

8. Third-Party Integrations

The Service integrates with third-party advertising platforms and services. Your use of these integrations is subject to the respective third-party terms:

Zantraka is not responsible for the availability, accuracy, or practices of third-party services.

9. API Keys & Platform Access

If you generate API keys for external integrations, you are responsible for securing these keys. Zantraka is not liable for unauthorized access resulting from compromised API keys. You must revoke compromised keys immediately.

10. Disclaimers

  • The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied.
  • AI-generated content is provided as recommendations and should be reviewed before use. Zantraka does not guarantee the accuracy, suitability, or effectiveness of AI-generated marketing content.
  • Campaign performance depends on many factors outside our control, including market conditions, audience behavior, and platform algorithms. We do not guarantee specific marketing results.
  • We do not warrant that the Service will be uninterrupted, error-free, or free from viruses.

11. Limitation of Liability

To the maximum extent permitted by law, Zantraka and Kotwaster LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, profits, data, or business opportunities, arising from your use of the Service. Our total liability shall not exceed the amount you paid to Zantraka in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Zantraka, Kotwaster LLC, and their officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination shall survive, including ownership, warranty disclaimers, indemnification, and limitations of liability.

14. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in San Diego, California, in accordance with the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit or class arbitration.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or a prominent notice on the Service at least 30 days before they take effect. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Zantraka regarding the Service.

18. Contact

For questions about these Terms:

  • Email: support@zantraka.com
  • Address: Zantraka (a subsidiary of Kotwaster LLC), 402 West Broadway, Suite #400, San Diego, California 92101